We're here to help
Most questions are answered below. If not, write to us — a real person replies within one business day.
✉ [email protected]How do I cancel my subscription?
Open the subscription portal, sign in with the email you used to subscribe and choose “Cancel”. You keep access until the end of the period you've paid for.
When will I be charged?
When you subscribe you pay the price shown at checkout for your first period (with the welcome discount, if it applied). After that, your plan renews automatically at the full price each week, month or year until you cancel.
How does the 30-day guarantee work?
If Elyon isn't for you, email [email protected] within 30 days of your first payment and we'll refund it in full. No questions asked.
I was charged and didn't expect it.
Write to [email protected] with the email you used to subscribe. We'll look into it right away and make it right.
How do I delete my data?
Email [email protected] from the address on your account and we'll delete your data.